Newsletter privacy policy.

BCD Theatre (“we”, “us”, or “our”) is an independent theatre company based in Sydney, NSW, operating on Cammeraygal Country. We are committed to protecting your privacy and handling your personal information with care, transparency, and respect.

This Privacy Policy explains how we collect, use, store, and manage the personal information of subscribers to our newsletter and email communications. It is intended to comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Who We Are

BCD Theatre is an incorporated independent theatre company dedicated to amplifying diverse and marginalised voices through the arts. Our work centres on authentic storytelling from multicultural Australian communities, with a particular focus on South Asian narratives and advocacy for First Nations peoples. We operate primarily across Greater Sydney, with performances and events extending to Melbourne and other Australian cities.

• Organisation: BCD Theatre
• Location: Sydney, NSW (Cammeraygal Country)
• Email: bcdtheatreco@gmail.com
• Website: www.bcdtheatre.com.au

2. What Personal Information We Collect

When you subscribe to our newsletter or otherwise provide us with your details, we may collect: full name, email address, mobile number (where voluntarily provided), suburb or postcode (where voluntarily provided), and organisation or affiliation (where voluntarily provided). We only collect information that is reasonably necessary to send you our newsletter, communicate based on registered interest in specific topics or shows, and manage our subscriber community.

3. How We Collect Your Information

We collect your personal information when you subscribe via our website or an embedded sign-up form, provide your details at a BCD Theatre event or workshop, contact us directly and request to be added to our mailing list, or purchase tickets via our ticketing providers. We do not collect personal information without your knowledge or consent.

4. How We Use Your Information

We use your personal information to send our newsletter and updates on upcoming productions, events, workshops, and fundraising campaigns; communicate information relevant to BCD Theatre productions and community initiatives; invite you to season launches, community gatherings, and special events; seek your support through donations, campaigns, or advocacy actions; and improve the relevance of our communications. We will not use your information for any purpose unrelated to BCD Theatre without your explicit consent.

5. Email Service Provider

We manage our newsletter communications using HubSpot, a third-party CRM and email marketing platform. Your personal information is stored and processed on HubSpot's servers, which may be located outside of Australia. HubSpot is bound by its own privacy policy and data protection commitments — see hubspot.com/legal/privacy-policy.

6. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only with service providers who assist us in delivering our newsletter (under confidentiality), if required by law, or with your explicit consent. We do not share your personal information with sponsors, partners, or other organisations without your express permission.

7. Your Consent and Opt-In

By subscribing to our newsletter, you consent to receiving email communications from BCD Theatre as described in this policy. We operate on an opt-in basis. You may withdraw your consent at any time.

8. Unsubscribing and Managing Preferences

You may unsubscribe at any time by clicking the “Unsubscribe” link in the footer of every newsletter email, or by emailing us at bcdtheatreco@gmail.com. Please allow up to five (5) business days for your request to be processed. You may also contact us to update your communication preferences.

9. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Your information is stored within HubSpot's secure platform. While we take all reasonable precautions, no method of data transmission or storage is completely secure — please contact us immediately if you have concerns.

10. Retention of Your Information

We retain your personal information for as long as you remain a subscriber, or as required by law. If you unsubscribe or request deletion, we will remove your information from our active database within a reasonable timeframe, except where we are required to retain it by law.

11. Access and Correction

Under the Australian Privacy Act 1988 (Cth), you have the right to request access to the personal information we hold about you, and to request correction of any information that is inaccurate, out of date, incomplete, or misleading. Contact us at bcdtheatreco@gmail.com — we will respond within a reasonable period (generally within 30 days), and may ask you to verify your identity.

12. Complaints

If you believe we have not handled your personal information in accordance with this policy or the APPs, please contact us first at bcdtheatreco@gmail.com. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC): oaic.gov.au or 1300 363 992.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this document and, for significant changes, endeavour to notify subscribers directly via email.

14. Acknowledgement of Country

BCD Theatre acknowledges that we operate on the unceded lands of the Cammeraygal people of the Eora Nation. We pay our respects to Elders past, present, and emerging, and extend that respect to all Aboriginal and Torres Strait Islander peoples. Sovereignty was never ceded.

BCD Theatre · Sydney, NSW · bcdtheatreco@gmail.com
Privacy Policy v1.0 · Last updated 7 May 2026